Shipping & returns

Shipping

How much does shipping cost?
Standard shipping is free for orders over €50. For orders below this amount, the cost is €4.99 . Please also note that shipping fee is non-refundable.

When will I receive my order?
For the majority of countries in the Europe, Express shipping will deliver the package to you within 3-5 business days from the date of shipment. There are occasions that the delivery may take a bit longer. Thus, please refer to the estimation that is displayed on the tracking page of the courier service, for which the URL to that page could be found on the email that our system sends you after the package is shipped.

Can I track my order?
Sign in to your Account (the one that you made your order with) and click on "Track Order". In some instances, carrier's tracking information may only be available in 2-4 business days after the order is shipped.

Returns

How long do I have to return a product?
You can return products within 10 days of delivery, easily and without complications.

How do I start a return?
If you wish to return your item(s), please contact us with the reason of return, within 10 days from receiving your order (according to the delivery date on the tracking record, if applicable), and we will provide the return instructions in details! Note the shipping fee and express shipping fee are non-refundable.

Need help?

See the FAQ or contact support at mlktechitalia@gmail.com.